LUMERISCA · YOUR PRIVACY

Privacy Policy

Beauty, thoughtfully refined — with transparency about how your information is handled.

This Privacy Policy explains how Lumerisca (“Lumerisca,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website, use our services, create a customer account, place an order, or communicate with us.

Before publishing: Confirm the business's legal name and contact details, review the actual Shopify and supplier data practices, and add the effective date. This draft should be reviewed for applicable privacy laws.

1. Personal Information We Collect

The information we collect depends on how you interact with our store. It may include:

• Contact information: your name, email address, billing address, shipping address, and phone number if provided.
• Order information: products purchased, order history, delivery details, and information you provide when requesting customer support.
• Account information: details associated with your customer account, such as account profile and sign-in information.
• Payment-related information: payment status and transaction details made available to us by Shopify or the relevant payment provider. Payment information may be processed directly by third-party payment providers.
• Communications and preferences: messages you send us and your email marketing subscription preferences.
• Technical and usage information: information such as device, browser, IP address, and interactions with our website, where collected through Shopify or other technologies in use.

2. How We Use Personal Information

We may use personal information, as appropriate, to:

• Process and fulfill orders, arrange shipping, and provide tracking information.
• Operate customer accounts and provide customer service.
• Communicate about purchases, delivery, support requests, and relevant service matters.
• Send marketing emails when you have subscribed or where otherwise permitted by law. You can opt out using the unsubscribe link in a marketing email.
• Maintain, protect, and improve our store and services.
• Detect, investigate, or help prevent fraud, security issues, and misuse.
• Comply with applicable legal obligations and protect our legitimate rights.

3. How We Share Information

We may disclose personal information to third parties when necessary to operate our store and provide our services. These parties may include:

• Shopify: our ecommerce platform, which supports the operation of our online store and related services.
• Fulfillment and dropshipping suppliers: suppliers may receive information such as your name, shipping address, order details, and other information needed to prepare and fulfill your order.
• Payment and transaction providers: services involved in processing payments and related transactions.
• Service providers: providers that help us operate the store, communicate with customers, maintain security, or deliver services, where used.
• Legal and regulatory recipients: authorities or other parties when disclosure is required by law or is otherwise legally permitted.

We do not list every service provider here because the tools and integrations used by the store must be verified before publication. This policy should be updated when relevant data-sharing practices change.

4. Cookies and Similar Technologies

Shopify and the services used by our store may use cookies and similar technologies to support essential store functions, remember preferences, maintain security, and understand website activity. Additional analytics or advertising technologies may be used if they are enabled on our store.

We have not yet confirmed all analytics, advertising pixels, or tracking tools that may be active. This section must be checked against the store's actual configuration before publication. You can also review your browser settings to manage certain cookies, although disabling some cookies may affect website functionality.

5. Email Marketing Preferences

If you subscribe to Lumerisca marketing emails, we may use your email address to send product updates, promotions, and other marketing communications, subject to applicable law and your preferences.

You can unsubscribe at any time using the unsubscribe link included in a marketing email. Opting out of marketing does not necessarily stop non-marketing messages related to an order, account, or customer support request.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, security, and legal compliance. Actual retention periods depend on the type of information and applicable requirements.

We use the services and security measures available to us to help protect personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights to request access to certain personal information, correction, deletion, a copy of your information, or to opt out of certain data processing. Some rights are subject to exceptions and verification requirements.

To submit a privacy-related request, contact us using the email address below. We will review requests in accordance with applicable law. We will not describe a right as universally available where it depends on your location or circumstances.

8. Children's Privacy

Our store is intended for adults or individuals using the store with appropriate parental or guardian consent where required. We do not knowingly collect personal information from children in circumstances where doing so is prohibited by applicable law. If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

9. Third-Party Websites and Services

Our store may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this policy. Please review their privacy notices before providing personal information to them.

10. Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated effective date where appropriate. Please review this page periodically.

11. Contact Us

Effective date: 01-Oct-2026