Terms of service

LUMERISCA • STORE GUIDELINES

Terms of Service

Please read these terms carefully before using our website or placing an order. They explain the general conditions that apply when you interact with Lumerisca.

Beauty, Thoughtfully Refined

1. Overview

Welcome to Lumerisca. Throughout these terms, the words "we," "us," and "our" refer to Lumerisca, which operates this online store. The words "you" and "your" refer to any person accessing our website or using our services.

These Terms of Service govern your access to and use of our online store, including the content, features, products, and services made available through it.

By accessing our website or placing an order, you agree to be bound by the applicable terms and policies presented to you, subject to any rights that cannot legally be excluded or limited.

2. Eligibility and Use

You must be legally capable of entering into a binding agreement to use our store and place orders.

Individuals who have not reached the age of majority applicable to them may use the store only with the involvement and permission of a parent or legal guardian, where permitted by applicable law. The parent or guardian is responsible for the minor's use to the extent required by law.

You agree to provide accurate information when using our store and not to use our services for unlawful, fraudulent, or unauthorized purposes.

3. Products and Product Information

We offer skincare and cosmetics through our online store. We aim to present product descriptions, images, and other information as accurately as reasonably possible.

Colors and visual appearance may vary depending on your device and display settings. Product images and descriptions should be read together with the information provided on the relevant product page.

Product availability may change. We do not guarantee that every product will remain available at all times.

Product information is provided for general shopping purposes and is not a substitute for professional medical advice. Review product labels, ingredients, and directions before use, and discontinue use if a product causes an adverse reaction.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted.

We may need to review an order where there is an apparent pricing error, product availability issue, suspected fraud, or another legitimate reason. Any cancellation or refusal of an order will be handled in accordance with applicable law, including any refund obligations that apply.

If we need to contact you about an order, we may use the contact information provided during checkout.

5. Order Changes and Cancellation Requests

If you need to change or cancel an order, contact us as soon as possible at info@lumerisca.com.

Requests made before order processing may be reviewed for approval. Changes or cancellations are not guaranteed, because an order may already be in processing or fulfillment.

Any decision concerning a change, cancellation, or refund remains subject to applicable law and any non-waivable consumer rights.

6. Prices and Payments

Product prices and any applicable charges are displayed during the shopping and checkout process. Please review your order total before submitting your purchase.

Payment availability and processing are subject to the payment options displayed at checkout and the applicable provider's terms.

If a genuine pricing or listing error is identified, we will address it in accordance with applicable law. We will not use these terms to remove any rights you may have under applicable consumer protection laws.

7. Shipping and Delivery

Our current intended shipping market is the United States. Available shipping destinations, estimated delivery times, and shipping charges are presented through our store and checkout, as applicable.

Delivery estimates are not a guarantee of arrival on a specific date. Actual delivery may be affected by fulfillment and carrier circumstances.

Applicable shipping terms and any remedies for delayed, damaged, or undelivered orders remain subject to the relevant store policies and applicable law.

8. Returns and Refunds

Requests concerning returns, defective products, and refunds are handled according to the applicable return and refund policy and applicable law.

For assistance with a product or order, contact info@lumerisca.com and include your order number and a description of the issue.

Nothing in these terms excludes or limits any refund, remedy, or other consumer right that cannot legally be excluded or limited.

9. Third-Party Services

Our store may rely on third-party services for functions such as online store hosting, payment processing, order fulfillment, shipping, or other operational services.

Third-party services may be subject to their own terms and privacy practices. We remain responsible for our own obligations to customers as required by applicable law.

10. Prohibited Uses

You may not use our store to violate applicable laws, infringe intellectual property rights, submit fraudulent information, distribute malicious code, interfere with website security, or engage in abusive or deceptive activity.

We may take reasonable action in response to misuse, subject to applicable law and any obligations owed to customers.

11. Intellectual Property

Website content, branding, design elements, and other materials may be protected by intellectual property laws. You may not reproduce, distribute, or commercially exploit protected content without appropriate authorization, except where permitted by law.

12. Disclaimers and Liability

To the extent permitted by applicable law, our website and its content are provided subject to the terms and conditions applicable to their use.

Nothing in these terms excludes a product guarantee, consumer remedy, or liability that cannot legally be excluded or limited. Any limitation of liability must be interpreted and applied only to the extent permitted by applicable law.

13. Governing Law

Oregon law is proposed as the governing law for these terms, subject to legal review and the application of any mandatory consumer protection laws or other rules that cannot lawfully be displaced.

14. Changes to These Terms

We may update these terms when necessary to reflect changes to our store, services, or legal requirements. Updated terms will be posted on this page with an appropriate revision date where applicable.

Changes will apply as permitted by law and will not remove rights that have already accrued or rights that cannot legally be waived.

QUESTIONS ABOUT THESE TERMS?